Frequently Asked Questions
-
We are proud to offer UPS and USPS discounted rates for shipping within the USA. We use the Flavorcloud app for all international shipping which offers transparent guaranteed DDP (Duty Delivery Paid) to calculate all shipping and customs duties for seamless and expedient delivery.
-
We have a number of reins that are either meant purely for training and some that are meant for competition or training. Please refer to the individual product pages for specific details.
-
We strive to make this an easy purchase so you can get back to riding!
We accept all major credit cards, PayPal, Apple Pay, as well as payment through your Amazon account.
-
Shipping is by USPS and UPS and generally and takes 2-5 business days within the U.S.A. Standard international delivery takes between 10 -30 days for and express international delivery takes 7-10 days.
-
You will be emailed a receipt. Please check your SPAM folder. Thank you for your order!
-
At Correct Connect, we are proud of our products and want you to LOVE your purchase. If the product is not what you expected, we will offer you a seamless return/refund experience.
We will provide ONE free return shipping label for returns made within 30 days of purchase. Free return shipping only applies to orders in the U.S
Please see our Return Policy page for more details.
All clearance/closeout items are not eligible for return.